Information & Conditions


Payment
Cancellations
Transport
Guides in foreign language
Baggage
Itinerary
Insurance and liability
Health
Travelling dates
Meals
Inclusive of tours
Exclusive of tours


Tour Prices “Per person sharing” / “Single person”

“Per person sharing” – when 2 or more persons share accommodation (if accommodation is not shared, an additional fee will be charged for accommodation)
“Single person” – one person on tour.

Payment:

Book well in advance to avoid disappointment !!!!
A 25% non-refundable deposit required on booking of tour if required by Africa Explore Tours and Safaris.
Full cost of tour price to be paid before departure.

Cancellations:

25% non refundable cancellations fee. No refunds 60 days on long tours and less than 72 hours on day tours before departure if full amount paid in advance. Exceptions will be considered depending on nature of cancellation.

Transport:

You travel in a luxury seven-seater microbus or luxury sedan vehicle
You will be picked up and dropped off at your destination in Johannesburg, Pretoria or Johannesburg International airport at no extra cost on any of Africa Explore Tours and Safaris tours. All drivers of Africa Explore Tours and Safaris are registered drivers and registered South African Tourist guides.
You will be met on arrival in South Africa on the airport by our friendly staff with a identification sign to make you feel at home the moment you meet us.
When you fly in to your destination e.g. Kruger National Park or Cape Town, arrangements will be made to pick you up at your point of arrival and the tour will continue from there.
Night and day game drives in game reserves on open vehicles will be at an extra cost.
Extra night and day safari game drives in open safari vehicles will be at an additional cost. Game drives in open safari vehicles in game parks only included in tour cost when mentioned in tour itinerary. All game drives in Africa Explore Tours and Safaris vehicles included in tour cost.

Guides in foreign language

If you need a guide in any other language than English, provision will be made to have a registered guide on the tour at an extra cost.

Baggage

Passengers allowed one suitcase and one hand luggage on a scheduled tour. (if passengers not returning to place of tour departure, arrangements will be made to carry all luggage with). Safe luggage storage available at Johannesburg International Airport if required.

Accommodation

All accommodation included in tour price.
All accommodation on the tour will be in suitable clean air-conditioned chalets, bungalows, hotels or guesthouses with own bathroom and facilities.
Budget tours will be accommodated in air-conditioned chalets or luxury tented camps with an outside ablution block (bathroom not inside your chalet or tent).
Executive tour will be accommodated in lodges in game reserves with all facilities like bar facilities; game viewing decks overlooking water drinking holes etc.

Itinerary

All tours can be customized and do not have to be as per itinerary as long as conditions allow us to do it.
Africa Explore Tours and Safaris reserves the right to alter the routes, program, accommodation and transportation should unforeseen conditions not allows us to keep to the programme.

Insurance and liability

Africa Explore Tours and Safaris shall not be responsible and shall be exempt from all liability in respect of any loss, damage, injury, personal accident, medical expenses, delays, inconvenience to any person, or his/her luggage, personal belongings and loss of credit through cancellations.
Tourists are advised to take out full insurance during the tour or safari though Africa Explore Tours and Safaris also have insurance covering clients.

Health

Anti-malaria precautions are advised during your visit in South Africa when visiting the Kruger National Park, Swaziland, Natal and Mpumalanga Province during the summer months from August to April. See your medical practitioner for advise and use it as described by him.

The threat of malaria should not affect your decision to enjoy and experience the Kruger Park, but is just something one should be aware of and take precautions to be exposed to.

Travelling dates

With the exception of the luxury coach tours, there are no scheduled dates on our tours. Africa Explore Tours and Safaris will endeavour to fit in with your travel plans.

Meals

Breakfast and dinner are included in the tour price and served in restaurants, hotels.
During the travel, barbeque or a light meal can be served at a suitable place to have a meal if a restaurant is not available.
Lunches, alcohol and soft drinks will be at client’s own expense.
Vegetarian- and Halaal meals will be arranged when necessary.

Inclusive of tours

Pick up and drop off at your destination in Johannesburg, Johannesburg International airport, Pretoria and fly-in to your place of holiday. Other places in South Africa will be at an extra cost.
All entrance fees mentioned on the itinerary.
Accommodation as per Africa Explore Tours and Safaris itinerary
Meals as per Itinerary
Transport in Africa Explore Tours and Safaris vehicles.
Registered tourist guide in English language
Registered vehicle driver

Exclusive of tours

Alcohol beverages and soft drinks.
Airport taxes
Hospital or medical expenses
Conservation Fees, Gratuities, souvenirs or tips
Lunch or any other meals other than breakfast and dinner